Refund policy

Returns & Refunds

Damaged or incorrect orders. If your order arrives damaged, defective, or isn't what you ordered, email us at bleichentgrp@gmail.com within 30 days with a photo and we'll make it right — a replacement or a full refund, your choice. This is on us, and there's no charge to you.

Unopened products. Unopened, unused products in original packaging can be returned within 30 days for a refund, minus original shipping. Email us first to start a return; you'll cover return shipping unless the return is our error.

Opened products. For health and safety reasons, we can't accept returns of opened supplements. As a consumable product, once a seal is broken it can't be resold or restocked. We hope you understand — it's the same standard across the supplement industry.

Lost or missing packages. If tracking shows delivered but you didn't receive it, or your package is lost in transit, reach out and we'll help track it down and make it right.

Refund timing. Approved refunds are processed to your original payment method within 5-10 business days.

Questions about an order? Email bleichentgrp@gmail.com — a real person will get back to you.